Friday, 25 March 2011

Responses to my wayfinding article on LinkedIn

Having been sat in accident and emergency with my son this morning (turns out nothing more than a bad sprain to his wrist) I began to wonder if any thought goes into wayshowing in this area.
I took some pics, yes I know, I was not supposed to have the phone on, but I just had to get pics of how useless it was. It was bad for me, how well would a visually impaired person have fared?


David Watts • I had a similar experience at Gatwick yesterday sitting in International Arrivals wondering why the main wayshowing sign as you come out of the arrivals gate is actually at 90deg to the gate so you can't see it! I didn't risk taking any pictures though!
1 day ago


john curtis • So many people involved with decisions in Hospitals and Airports for signage, Facilities, Admin, Budget, Accessibility Advocate, Security.. never right .. even when its being installed.... Environmental Graphics people really help but are not always in the budget ... its always frustrating and evolving.. We suggest visitors immediately send questions to the Admin Office/Facilities Managers.. about these subjects... * taking photos is discouraged in both hospitals and Airports/Trains/etc.. of course.. but details on the location and what you were trying to do are typically appreciated in my experience

There is usually an answer returned pretty quickly... sometimes its construction problems with hanging signs.. sometimes no research on travel paths...

The Emergency areas in Hospitals..are typically under signed .. as they want people to
stay there and talk with staff before the move ...

good topic hope we get a lot of input on this..!
19 hours ago


Mike Slater • Having just done the wayfinding for several airports and four major hospitals in the UK I know just how bad some of these environments are. In all these projects we have managed to complete a wayfinding strategy, followed by the project management of our proposals, then overseeing the information presented from signage to maps etc., then the installation. Although there is a significant cost to this exercise we can reduce this quite substantially through our expertise in this field. I find other wayfinding companies do not tackle the hidden problems but only add to it with cosmetic solutions. So in answer to your question Chris, there is a lot of thought gone into these type of areas.
19 hours ago


Dana Ginsberg • unfortunately the visually impaired are never considered on the typical signage and wayfinding that we see. People think of only blindness not the different types of visually impaired.
15 hours ago


Alastair Somerville • There's a Design Council competition about improving A&E service through good design at the moment. The low level aggravation that bad wayfinding adds to the already stressed experience is probably one factor they should consider.
15 hours ago


john curtis • I agree about the Visually Impaired which constitutes most of the Accessible Signage users.. would be interested in any research on this group.. which is of course the Tactile Signage/Text target... raised lettering .. or icons..



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